Privacy Policy
At Alira Aesthetics, your privacy and confidentiality are a priority. This policy explains how we collect, use, store, and protect your personal information in line with Australian Privacy Principles.
1. Information We Collect
When you book an appointment, we collect the following details:
First name and last name
Email address
Phone number
Date of birth
2. How We Collect Information
Your information is collected through our booking platform, Juv’ae360.
3. Why We Collect Information
We collect your personal information for purposes including:
Managing and confirming bookings
Billing, invoicing, and processing refunds
Providing follow-up care and aftercare
Meeting legal and regulatory requirements in New South Wales
4. How We Store and Protect Information
All records are stored securely through JUVAE 360, which is privacy-compliant.
Records are strictly confidential and accessed only by Nurse Julia and the Juv’ae medical team.
Information will not be sold, rented, or shared with third parties, except when required by law.
5. Disclosure of Information
Your information may be disclosed if:
It is required by law, court order, or audit; or
It is necessary to comply with medical and prescribing regulations.
6. Data Retention
As required under New South Wales law, client records are securely stored for a minimum of seven years
7. Contact Us
If you have any questions or concerns about your personal information, or wish to make a request, please contact: